Help

Who is this website for?

It's for anyone who wants to rent their Location. With a long history in Property we can show you how to maximise you returns. Our website, booking software and high traffic, your room can immediately become a trusted brand, maybe your a therapist startng out with a new room or a property owner with an office sitting idle. All it takes is a few simple changes to transform and begin earning you money instantly. Try it for yourself, test our Online Calculator and see what you could earn. Contact us to see if your location is eligible to be added to Therapy Rooms website.

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How do I add a Listing?

To add a listing, you need to be registered,

we have two types of listing:

1. Long term : for room owners looking for Monthly & Yearly tenants.

Check out the FEATURES for a long term listing here

2. Short term : for owners looking to rent thier space on a Daily or Hourly basis.

Check out the FEATURES for a short term listing here.

Click here to see PRICING page, Click the required button in the red box, login or register, ensure you pick a Long or Short term listing from the basic details page, this will determine the letting type, submit all parts of the form and choose you package.

We will review and approve within a few hours.

If you have any questions you can send us a support mail here 

 

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How much does it cost to add a listing?

Go to our Pricing Page to see our current price list.

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How do Therapists and Medical Practitioneers, contact me ?

All users, Therapists and Medics can contact the listing owner using the enquiry button on their listing.

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What is the Daily Activity?

Daily Activity is a location where you can see all the conversations you have had with your customers.

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How do I get more exposure for my listing ?

a) Encourage users to add reviews, good reviews are the best way to get new customers. 
b) Increase Traffic and exposure to your listing by adding the best possible content and photos, Google will reward listings with the good content. we also will rank you higher the greater the effort you make, we also move the best listings to the top of the directory of the list. If you have any other questions just ask. 
c) If you have a website cut and paste the URL of your listing into your website, his creates useful back link for google and other search engines to track links. 
d) Share your Listing on Social Media. 

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Whats the best way to get long term tenants ?

We have found that initially renting your room sessionally is best way to attract quality long term users, many therapist and newly qualified medics can be nervous about starting a business. By renting your room hourly, users can try out your service slowly and it wont be long before you meet someone that fits your clinic and is willing to move to a bigger commitment or longer agreement. Pick the short term listing option to allow for sessional booking.

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How do I find the Best Location?

There are three ways to find the location 
a) Use the main Search Bar. 
b) Adjust or refine your search with the handy filters 
c) Use nearby which will show you listings in your area.

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How do I contact a Room Owner or manager?

Initially, everyone needs to use the enquire button to connect, They are located on each listing, this creates a thread which is emailed to you for future reference. After initial exchanges you can share contact details and arrange to meet your location owner.

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How do I add Online Booking to a Listing

Click Login -> Dashboard -> My Location -> Click Edit

Click on basic details, change the listing type from LONG to SHORT term. Click Update or Save.

T|wo new forms will appear SERVICES and ROOMS

SERVICES are the timeslots that will be booked, when added these will be asiigned to the rooms.

Create ROOMS fill in the form and assign the timeslots. 

When all forms are completed we will review it and approve within a few hours.

 

 

 

   

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How do I adjust the Services & Rooms in Online Booking

Follow these steps

Login -> go to the Dashboard -> Click Listings -> Click edit 

STEP 1 

CLICK SERVICES  

Fill in the entire form. (for Example)

1 hour talk Therapy Rate.

Give a description of the time

Add the price

Choose whether to display the time or not

Add the duration of the time, for this example 1hr.

Click Submit

Create a many time slots as you require. We will attach these times to the rooms in the next step.

 

STEP 2 Adding a Room/Therapist or Business to the booking Module

CLICK -> ROOMS -> ADD ROOM

Choose your chosen listing title from the dropdown

Add the name to describe the person or Room (this will appear for customers)

Add the Description

Choose the use for your Room or service the therpist will provide.

Pick the days and hours that the  this is available. 

Under Pricing, pick the “Time Slots” as created above (these will display on the front-end to the customer to see)

If there are specific days that these times are unavailable uncheck the box.

Click add 

Your book now button will now be displayed on your listing, ready to schedule your rooms

Note: At any stage you can go back to rooms or settings and add, alter, change or remove all the above settings.

STEP 3 - Configuring Owner Options and Payments

SETTINGS -> OPTIONS

Choose the preferred payment method (more coming soon)

If you have a paypal email, input it in the box provided

Pick the apt reminder time you want your customers to have, from 1hr to 15 days

Pick the time before an appointment you permit cancellations. The delete button will disappear after this time has passed.

Add the specific terms and conditions of your location, keys, security, insurance policy etc

Click Save

STEP 4 Downloading a Backup

SETTINGS -> DOWNLOAD BACK UP

As we are a BETA site we encourage all owners to regularly download a copy of their bookings and customers, the format provided is XML suitable for EXCEL.

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How do I Book a Room, Therapist or Service?

Search for the desired listing, (if the Listing owner has activated their online booking Module) you will be able to click on the "Book Now" button follow the steps in the dropdown (See Below), all available time slots will be displayed, select the hours required and the price will be displayed. If this is your first time to Therapy Rooms, then you will need to register. If your email is registered already, but you dont know you password, you will need to reset it to access your account. Below is the Booking Module

Booking Module

When completed, you will be redirected to a summary page with full details of your booking. Terms and Conditions for the specific Listing are available in  the link provided. Use the paper clip to upload insurance and qualification docs if required by the Listing owner. Payment options are available and are set by the listing owner.

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How do I cancel a Booking, reservation or Appointment

CUSTOMER CANCELLATIONS

To Cancel, reschedule or change a booking, go to the DASHBOARD and click "My Appointments"  

ON MOBILE or LAPTOP 

Click the +  icon to expand the appointment, search for the ACTION icon, click Cancel from the dropdown.

Note:

  • You may input a "Reason for your cancellation" 
  • The owner of the location may charge a cancellation fee, this will be displayed when cancelling. for example if you book an hour, your account will show -€15, if the owner applys cancellation charges say 50%, your balance owed will be -€7.5 .

OWNER CANCELLATIONS

The Listing owner can cancel an appointment in two ways

1. From the calendar

2. From the customer summary as above using the Action Button

CALENDAR

On the calendar, locate the appointment you want to cancel, click the tri-couloured icon next to the name of the customer, a cancel icon will appear, click it.

 

A popup will appear with a Reasons for cancellation box, a tick box to send mail and the refund options you wish to apply according to your cancellation policy. See screenshot below.

 

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How do I upgrade, edit or delete my Listing

To update, edit or delete your listing, 

Login

Click your Profile icon on the top right

Search for the box "Listings"

Pick the option you want.

If editing your listing, make your required changes, after submitting we will review and approve within a few hours.

Any questions please contact us through the support conversation in your daily activity.

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How do I Add the Online Booking Button

First you need to add a listing, If you do not have one add it HERE ([pick Room/clinic or therapists listing) fill in the entire form, add really good photos, click Submit, when approved by us, your Listing is ready to be configured for online booking.

Make sure you have logged in Go to "MY LISTINGS" from the left menu 

Go to Booking Setup

Step 1

CLICK ADD SERVICE

Fill in the form to setup a new service, (a service is a timeslot) (1 hour rental or 1 hour treatment)

Step 2 

CLICK ADD PROFILE

Fill in all the detail to Setup a Profile, (a profile is a room or Person (therapist))

Step 3 

Before completing the profile, assign the service you setup in Step 1 to the profile in Step 2

Thats it, your done! 

If you wish to add more services, go back to step one and assign more to the profile in step 2,

Laslty, use settings to configure preferences. cancelations, reminders, add your clinic terms, logo etc

Finally, your button should be visible on your listing.

Use the html link in MY LISTINGS to add your button to your website or Blog

If you have a difficulty, just message us on [email protected]

we will have you taking online bookings in 5 minutes.

regards

Therapy rooms

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How do I Bookmark a listing Page

Go to the www.therapyrooms.ie Search for the listing you wish to Bookmark,  

On Android Click "Add to Home Screen"

On Apple Safari Click "The Box With the Arrow" -> then Click "Add to Home Screen"

 

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How do I communicate with my customers

After logging in, choose the chat icon on the top right, all your customers are listed here, use the search to quickly find a customers.

All bookings are confirmed by email

All reminders to customers are sent by email

You can reply to any email and the conversation will be stored under the correct discussion with the specific customer.

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Where do I view my Online Appointments & History

Login -> Go to menu -> Click My Appointments

This is where you and your customers can view their future appointments for specific locations

View previous booking history

Cancel your booking within the time period you specified.

Print button is provide for ease of use

Use the quick link button to redirect the customer back to their desired booking page.

The current status of their booking is displayed

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How to Add or Edit Photos

Login Go to "Listings Box" pick your listing, Click Edit

Pick Photos and Media, upload photos and choose the Hero image to show first on the listing. 

Make sure images are good quality

Landscape orientation works best, ideally a ratio of 1.5:1.

  • Best  not to resize images from your camera use 1600 pixels width and 905 pixels height is minimum.

  • We support JPG and ​PNG image formats.

  • Pick your best image as the featured hero image.

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How do i configure a Services & Profile for Booking

There are two methods to add online booking.

Login

1. Click on Listings from the Dashboard

 

2. Choose the listing you wish to edit .

Step 1

Click Service, fill in the form, the exact price and duration, click Submit.

Note: This is the product or service your customer will book, eg 2 hour Room Rental, 1 hour Counselling or 5 hours class rental, 

Step 2 

Now you need to add or edit the Profile (this is the provider of the service) 

Go to -> Dashboard-> Listing -> Edit-> Profile -> fill in the entire form,

Select the Hours the profile is available. add a good photo of the profile (room)

make sure you select the service you created in Step 1 ( now this service is added to your new Profile)

Click  save

Repeat Step 1  and assign the Services to the profile you have set up in step 2 

Make sure to click submit or Update before finishing.

Return to you listing on the frontend, click your Book now Button and ensure everything has been setup correctly.

Any questions, send us a message.

 

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How do I offer customers the option to pay later?

To offer customers the option of paying now or paying later, 

Login -> Dashboard-> Click Options -> Under Allow payments-> Click BOTH 

before Completing the booking your customers will be given an option to Pay Now or Pay Later.

Thats it!

See Screenshot below

 

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What is a "Profile"

A PROFILE

It's a Person, a Location, a Classroom, a car, bike, a therapist or medic.

Anything that can be booked, Profiles host the that will provide the service.  

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What is a "Service"

A Service

This is the Product that you are going to provide.

Examples are 1 Hour Room Rental, 30 min consultation, 5 Hour Hall Rental.

you create the service you want to offer your customers.

contact us if you have any issue setting it up.

 

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How do i Renew, Reactivate or Relist an Advert or location listing

To Renew or Reactivate a listing, follow these steps,

Login

From the Dashboard go to MY LISTINGS

Choose the listing you wish to Renew 

Click Relist

Follow the steps to check out.

We are using the Payment Gateway Stripe to Manage our payments.

Any Questions 

send us a mail by clicking HERE

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How do i upgrade, edit or change my listing package?

To Upgrade to 

Login and go to Listings 

Click edit on the listing of your choice

When all details are added cick the package

Fill in your payment details and add a coupon if applicable

thats it we will review your listing and have it live in a few hours.

 

 

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What is Pay Per Lead PPL

Pay Per Lead is an option to list your location FREE  but you Pay a Fee for each enquiry you get to your listing.

If you prefer to get regular enquiries, then the monthly Payment option is a more economical method, which provides Unlimited Enquiries for the monthly subscription. 

 

 

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How and where can i add and share my Booking Button so i can attract customers

 

Sharing and Adding your Booking button in as many places you can so that clients and customers can easily access your services in seconds.

The best Places to Share a Booking Link

  • Your Website or Blog
  • Email Correspondences and Campaigns
  • Social Media sites
  • your support pages
  • Embedding in a Video
  • Advertisements, banners and logo
  • Google ads
  • Automatically Created in Therapy Rooms

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Update a Booking Profile

To Update your (Room) or (Personal) profile, Login.

go to Configure online booking from the left menu

choose View or Edit Profile

On the profile click Edit from the action menu (the pencil)

Scroll down and Add photos to this profile, click update.

these photos will now appear in the profile of the booking page.

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Credit Packages

Credit Package offers your user (therapists) a chance to reduce the amount they pay on the standard hourly rate by buying bulk credits, in the example below, 1 credit = 1 euro, the standard rate is €15 per hour, customers can purchase 562 credits by paying €450 up front, this brings the average cost per customer down to €12 per hour, offering a 25% discount on the hourly rate.

 

 

To add a credit package, go to your dashboard, click Credit Price Plans then add Credit plan, when complete, click submit. The credit plan will now be displayed on your listing, ensure you have the required payment gateway set up to allow for the purchase.

Finally, when a therapists purchases a credit package you will need to manually add these to their account. This is done by clicking customers from the dashboard, choose the customers name, click the action button and then the add/edit credit icon. add the positive credit.  

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Add a Therapist to your Therapy Room listing

Its easy to add a Therapist profiles to a Therapy Rooms listing.......... first you need a Free Therapist profile when created, just ensure the EIRCODE on your Therapy Rooms listing matches the EIRCODE in the Therapists profile. 

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Add, Remove Credit from a Customers account.

CREDIT:

To add or remove credit from a customer, go to DASHBOARD click CUSTOMERS search for the customer.

from the action button on the right hand side click € £ $ currency symbol 

There are two types of Credit 

1. Bonus (for adjustment + or -) for example to bring the account in the screenshot to "0" you should add +687 Bonus credits.

2. Purchase, when a customer purchases credits from a your credit packages.

 

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